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Free trial access ITSM Service Improvement

 

Scope of Supply

The scope of supply comprises:

  1. Access data for the test
  2. Operating instructions for the test

Content of the Free Test Service Improvement

  1. ITSM processes from the general management practices of ITIL® 4
    • Continual Improvement and IT Quality Management Practice
      • Overview
      • Detailed process "Process Controlling"
    • Knowledge Management Practice
      • Overview
    • Measurement and Reporting Practice
      • Overview
      • Detailed process "Process Review"
  2. General IT Process Landscape
  3. IT Service Lifecycle according to ITIL® 2011 and ITIL® 4
  4. Service Value System according to ITIL® 4
  5. Process Landscapes of ITSM practices
  6. Process Landscape of ITSM Service Improvement
Price
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Total€0.00
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1x Free trial access ITSM Service Improvement
You receive the software as a download, SaaS (Software as a Service), or licence key.
€0.00
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Product image

Free trial access ITSM Service Improvement

 

Scope of Supply

The scope of supply comprises:

  1. Access data for the test
  2. Operating instructions for the test

Content of the Free Test Service Improvement

  1. ITSM processes from the general management practices of ITIL® 4
    • Continual Improvement and IT Quality Management Practice
      • Overview
      • Detailed process "Process Controlling"
    • Knowledge Management Practice
      • Overview
    • Measurement and Reporting Practice
      • Overview
      • Detailed process "Process Review"
  2. General IT Process Landscape
  3. IT Service Lifecycle according to ITIL® 2011 and ITIL® 4
  4. Service Value System according to ITIL® 4
  5. Process Landscapes of ITSM practices
  6. Process Landscape of ITSM Service Improvement
Price
€0.00
Total€0.00