Scope of Supply

The scope of supply comprises:

1. Access data
2. Operating instruction

Content of the Free Test QM Process Library

The access comprises a selected subset of the QM Process Library of Dipl.-Ing. Walter Abel. You may access the following content:

1. Management processes
   • Quality Policy and Organization
     • Interfaces
     • Detailed process "Operationalization of quality policy"
   • Development and maintenance of the QM-system
     
     • Interfaces
     • Detailed process "Management of improvement proposals"
   • Evaluation and optimization of the QM-system
     
     • Interfaces 
     • Detailed process "Management review"
     • Detailed process "Short term optimization activities"
   • Document and record control
     
     • Interfaces
     • Detailed process "Operational document and record control"
   • Quality documentation and reporting
     
     • Interfaces
     • Detailed process "Maintenance of the documentation of the quality management system"
     • Detailed process "Quality reporting"
   • Process management
     • Interfaces
     • Detailed process "Process review"
   • Management of conformity risks
     
     • Interfaces
     • Detailed process "Risk monitoring and reporting"
   • Knowledge Management
     • Interfaces
     • Detailed process "Knowledge review"
2. Resource processes
   • Personnel qualification
     
     • Interfaces
     • Detailed process "Updating of qualification requirements"
   • Infrastructure qualification
     
     • Interfaces
     • Detailed process "Updating of infrastructure requirements"
   • Budget for quality management
     
     • Interfaces
     • Detailed process "Budgeting for quality management"
3. Improvement processes
   • Supplier audits
     
     • Interfaces
     • Detailed process "Supplier audit planning"
   • Internal audits
     • Interfaces
     • Detailed process "Organization of self assessment"
     • Detailed process "Audit execution"
   • Customer satisfaction
     
     • Interfaces
     • Detailed process "Monitoring of customer complaints"
   • Control of defective products and services
     
     • Interfaces
     • Detailed process "Organization of control of defective products and services
   • Activities for the QM-system
     
     • Interfaces
     • Detailed process "Implementation planning of activities for the QM-system"
     • Detailed process "Reporting for corrective and preventive actions"
4. Business processes
   • Marketing and sales
   • Production and service provision
   • Procurement
   • IT
   • Human resources
5. Operational quality management processes
   
   • Management of test equipment 
     • Interfaces
6. ISO 9001 PDCA-Cycle
7. Register of TQM practices