1. digital

Member area and video courses

Access to a protected area on a website where members can participate online, e.g. in courses

Service description: You will be given access to the protected area of a website where you can participate in courses or webinars online

Distance learning (Germany)

Distance learning with state approval in Germany.

Service description: You will be given access to the protected area of a website where you can participate in courses or webinars online

If you want to offer this product type, please contact our support team.

Webinar

You will be taking part in the seminar, event or workshop that is held via an online environment

Service description: You will be taking part in the seminar, event or workshop that is held via an online environment

Online seminar/workshop/event

A seminar or event that is done live and online via internet video

Service description: You will be taking part in the seminar, event or workshop that is held live and online via Internet video

If you want to offer this product type, please contact our support team.

Software

Executable programs for download, SaaS (Software as a Service), and license keys

Service description: You receive the software as a download, SaaS (Software as a Service), or licence key.

2. shipping

Audio book (on CD)

Only a verifiable audio version of a printed book on an audio CD or other data carrier.

Service description: The audiobook will be sent to you as an audio CD or on another form of data medium.

If you want to offer this product type, please contact our support team.

Deliverable

Anything sent by post or via a parcel delivery service, such as DVDs (EXCLUDING printed books)

Service description: The product will be sent to you

Book (printed)

A printed book sent by post or via a parcel delivery service.

Service description: The printed book will be sent to you

If you want to offer this product type, please contact our support team.

Shipping product with a reduced rate of VAT

Shipping products that are subject to a reduced VAT rate - such as artwork created manually by you, food, or spices

Service description: The product will be sent to you

If you want to offer this product type, please contact our support team.

Training documents (printed)

Printed materials related to a course, webinar, member area, or other product sent by post or a parcel delivery service.

Service description: The printed documents relating to the course, webinar or member’s area will be sent to you

If you want to offer this product type, please contact our support team.

Supplements - for slimming

Approved dietary supplement for consumption, that provide support for weightloss.

Service description: The approved food supplement to be taken that assists in weight loss will be sent to you

If you want to offer this product type, please contact our support team.

Supplements - health

Approved dietary supplements taken to promote health – such as vitamins and minerals

Service description: The approved food supplement to be taken that promotes your health will be sent to you

If you want to offer this product type, please contact our support team.

3. service

In-person service

Services, such as advice, supervision, consulting, training or coaching, for individuals in attendance

Service description: You will receive the service that is provided on your premises

Online coaching

Online coaching sessions in direct contact with your customer via video chat, Skype, or email, but not by phone. However, this does not include recordings. For coaching by telephone, select the Telephone coaching product type.

Service description: You will receive the live coaching via video chat or email

Telephone coaching

Telephone coaching sessions in direct contact with your customer by phone, but not by video chat, Skype, Zoom, or email. For coaching via video chat, Skype, or email, select the Online coaching product type.

Service description: You will receive the live coaching via phone

Remote service provided electronically

Personal services provided via Internet like web design, ad management or textwriting.

Service description: You will receive the service that is provided remotely/over the Internet

4. event

Seminar for business customers

Seminars for business customers, such as team-building, consulting or advising, for groups in attendance

Service description: You will be taking part in the seminar in person

In-person training seminar (tax-free in Switzerland)

Service description: You will be taking part in the training seminar in person

If you want to offer this product type, please contact our support team.

Seminar/event for recreation

Fixed-date seminars and events for private customers, serving recreational purposes.

Service description: You will be taking part in the scheduled event for leisure activities in person

Seminar in Dubai

Fixed-date seminars and events for private customers, serving recreational purposes.

Service description: You will be taking part in the scheduled event for leisure activities in person

If you want to offer this product type, please contact our support team.

Music festival

Music events like festivals or concerts.

Service description: You will be taking part in the music festival or concert

If you want to offer this product type, please contact our support team.

5. download

E-books

E-books delivered as a PDF, Mobi or EPUB files.

Service description: You will receive the e-book to download

Audio book (download)

Only evidentially audio versions of a printed book as download.

Service description: You will receive the audiobook to download

Downloads

Digital products provided as downloads, such as video, audio, or text files, recordings of webinars, presentations, spreadsheets, and templates, and videos that can be played online, but not executable software, e-books, or audiobooks

Service description: You will receive the product to download or as a video stream