Statement on the handling of personal data

Preamble

Digistore24 is an application (app) of Digistore24 GmbH. Personal data is processed when you use the Digistore24 app. We attach great importance to the security of your data. The following privacy policy shall therefore inform you about the processing and transfers carried out in the app.

1 - Name and address of the data controller

The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations shall be:

Digistore24 GmbH

represented by Managing Director Anthony Kossatz

St.-Godehard-Straße 32, 31139 Hildesheim, Deutschland

Email: datenschutz@digistore24.de

2 - Name and address of the data protection officer

The data protection officer of the data controller is:

3 - General information on data processing

Scope of the processing of personal data

As a matter of principle, we shall only collect and use personal data insofar as this is necessary to fulfil our contractual obligation towards you, due to the initiation of a contractual relationship, due to legal obligations, or if you have granted us consent. We shall treat your personal data with the utmost confidentiality and in accordance with the statutory data protection regulations as well as this privacy policy.
Legal basis for the processing of personal data

As far as we obtain your consent for processing personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis for the processing of personal data.

When processing personal data that is required to fulfill a contract with you, Article 6 (1) (b) of the GDPR shall serve as the legal basis. This shall also apply to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) of the GDPR shall serve as the legal basis.

If processing is necessary to protect the legitimate interests of our company or a third party, and your interests, fundamental rights, and freedoms do not override the aforementioned interest, Article 6 (1) (f) of the GDPR shall serve as the legal basis for the processing.
Data erasure and storage duration

Your personal data shall be erased or blocked as soon as the purpose of storage ceases to be applicable. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the responsible party is subject. Data shall also be blocked or erased if a storage period prescribed by the aforementioned standards expires, except when there is a need for further storage of the data to conclude or fulfill a contract.

4 - Deployment of the app and creation of log files

Description and scope of data processing

When opening and using the app, our system shall automatically collect data and information from the user's device.

The following data shall be collected:
- Information about the device used
- The user's operating system
- Information about the app (version, language, etc.)
- The user's IP address
- Date and time of access
This data shall not be stored together with the user's other personal data.
Legal basis for data processing

The legal basis for the temporary storage of the data and the log files shall be Article 6 (1) (f) of the GDPR.
Purpose of data processing

The processing of this data shall serve the purpose of
1. ensuring a seamless connection between the app and our servers.
2. enabling the use of our services via the app.
3. maintaining system security and stability.
4. further administrative purposes.
Duration of storage

The data shall be erased as soon as it is no longer required to fulfill the purpose for which it was collected.

Storage of data in the log files:

The IP address and the HTTP user agent shall be stored in plain text in the web server log files for a maximum of 6 weeks for the purpose of detecting and analyzing attacks on our website.

Storage of data in our database:

Anonymized storage as "hash" shall take place in our database for 7 days in order to attribute and facilitate the payout of sales commissions to our affiliates.
Possibility of objection and elimination

The collection of data and the storage of data in log files shall be necessary for the provision of the app and its ongoing operation. As a result, there shall be no possibility for you to object.

5 - Use of instance IDs

Description and scope of data processing

We use instance IDs when operating the app. This is a string provided by an instance ID service that allows you to attribute your specific app installation.

The data that can be collected through this shall only be processed with your consent or if this is technically necessary for the operation of the app and its functions.
Legal basis for data processing

The legal basis for the processing of personal data using instance IDs shall be Article 6 (1) (f) of the GDPR and Section 25 (2) (2) of the German Telemedia Act (TTDSG).
Purpose of data processing

The purpose of the technically necessary use of instance IDs is to enable the operation of the app. Some functions of our app cannot be provided without the use of instance IDs. For these, it is necessary for the specific app installation to be recognized again when the app is reopened.

These purposes shall also constitute our legitimate interest in data processing according to Article 6 (1) (f) of the GDPR.
Duration of storage, possibility of objection and elimination

You may object to the non-technical use of instance IDs at any time. You can find a corresponding setting option in the app settings under "Privacy settings".

Please note that the revocation of previously granted consent shall only apply to future data processing. Previous data processing shall remain unaffected in its lawfulness.

6 - Rights of the data subject

If your personal data is processed, you are considered a data subject within the meaning of the GDPR and shall be entitled to the following rights with respect to the data controller:

Right to be informed

You may request confirmation from us as to whether your personal data is being processed by us.

If such processing exists, you may request information from us about the following:
1. the purposes for which the personal data is processed;
2. the categories of personal data which are being processed;
3. the recipients or categories of recipients to whom your personal data has been or will be disclosed;
4. the planned duration of the storage of your personal data or, if specific information about this is not possible, the criteria for determining the storage period;
5. the existence of a right to rectification or erasure of your personal data, a right to restriction of processing by the data controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. any available information concerning the origin of the data, if the personal data is not collected from the data subject;
8. the existence of automated decision-making, including profiling, according to Article 22 (1) and (4) of the GDPR, and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You shall have the right to request information as to whether your personal data is transferred to a third country or to an international organization. In this regard, you may request to be informed about the appropriate safeguards in accordance with Article 46 of the GDPR relating to the transfer.
Right to rectification

You shall have a right to rectification and/or completion towards us, insofar as your personal data processed by us is incorrect or incomplete. We shall carry out the rectification without undue delay.
Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:
1. if you dispute the accuracy of your personal data for a period of time that allows us to verify the accuracy of the personal data;
2. if the processing is unlawful and you object to the erasure of the personal data and instead request the restriction of its use;
3. if we no longer need the personal data for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims, or
4. if you have objected to the processing pursuant to Article 21 (1) of the GDPR and it has not yet been determined whether our legitimate grounds override yours.
If the processing of your personal data has been restricted, except for storage, this data may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been imposed according to the above conditions, you shall be informed by us before the restriction is lifted.
Right to erasure
- Obligation to erase
  
  You may request that we erase your personal data without undue delay. We shall be obliged to erase such data without undue delay if one of the following reasons applies:
  1. Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. You revoke the consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) of the GDPR and there is no other legal basis for the processing.
  3. You object to the processing pursuant to Article 21 (1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21 (2) of the GDPR.
  4. Your personal data has been unlawfully processed.
  5. The erasure of your personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which we are subject.
  6. Your personal data has been collected in relation to the offer of information society services pursuant to Article 8 (1) of the GDPR.
- Information to third parties
  
  If we have made your personal data public and we are obliged to erase it pursuant to Article 17 (1) of the GDPR, we shall take reasonable steps, including technical measures, taking into account available technology and implementation costs, to inform data controllers processing the personal data that you, as the data subject, have requested the erasure of any links to, or copies or replications of, such personal data.
- Exceptions
  
  The right to erasure shall not exist if the processing is necessary
  1. for the exercise of the right to freedom of expression and information;
  2. to fulfil a legal obligation that requires processing under Union or Member State law to which we are subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the area of public health pursuant to Article 9 (2) (h) and (i) and Article 9 (3) of the GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89 (1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impede the achievement of the purposes of such processing, or
  5. for the assertion, exercise, or defense of legal claims.
Right to information

If you have asserted your right to rectification, erasure, or restriction of processing against us, we shall be obliged to communicate this rectification or erasure of personal data or restriction of processing to all recipients to whom your personal data has been disclosed, unless this proves impossible or involves disproportionate effort.

You shall have the right to be informed about these recipients.
Right to data portability

You shall have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format. Furthermore, you shall have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, insofar as
- the processing is based on consent pursuant to Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR or on a contract pursuant to Article 6 (1) (b) of the GDPR, and
- the processing is carried out using automated procedures.
In exercising this right, you shall also have the right to have your personal data transmitted directly from one controller to another, insofar as this is technically feasible. This must not adversely affect the freedoms and rights of others.
Right of objection

You shall have the right to object at any time, on grounds arising from your particular situation, to the processing of your personal data which is carried out on the basis of Article 6 (1) (e) or (f) of the GDPR.

We shall no longer process your personal data unless we can demonstrate compelling legitimate reasons for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If your personal data is processed for the purpose of direct marketing, you shall have the right to object at any time to the processing of your personal data for such marketing, including profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, your personal data shall no longer be processed for such purposes.

You shall have the right to exercise your right to object in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.
Right to revoke the declaration of consent under data protection law

You shall have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out based on the consent until the time of revocation.
Right to complain to a supervisory authority

Without affecting any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or the place of the alleged infringement, if you consider that the processing of your personal data is in breach of the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.

7 - Other data protection provisions

For further information on the processing of personal data, you may also refer to the privacy policy of Digistore24 at https://www.digistore24.com/page/privacy/1/de.

8 - Privacy policy Google Analytics

On our website, we use Google Analytics, an analytics service provided by the US company Google Inc. ("Google"), located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies," which are small text files stored on your computer. These cookies are used to analyze your use of our website. The corresponding data about your user behavior is forwarded to a server of the Google company in the USA, where it is evaluated and stored.

When IP anonymization is activated on this website within the member states of the European Union or other parties to the Agreement on the European Economic Area, Google shall shorten your IP address for anonymization purposes. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google will use this information on behalf of the website owner to evaluate how you use the website. Google will also compile reports on website activity using this information and provide other services related to website activity and internet usage for its operators. Google does not merge the IP address transmitted by your browser through the use of Google Analytics with other Google data.

9 - Firebase

We use Firebase, an analytics and monitoring tool, in our app. The service provider is the American company Google Inc. For the European region, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. The Firebase services use "instance IDs." These are used to analyze your use of our app. The corresponding data about your user behavior is forwarded to a server of the company Google in the USA, where it is evaluated and stored.

As a basis for the processing of personal data when the recipient is located in third countries, or for data transfers to such countries, Google uses standard contractual clauses within the meaning of Article 46 (2) and (3) of the GDPR. Standard contractual clauses (SCC) are templates provided by the European Commission and are designed to ensure that your data is protected according to European standards even when transferred and stored in third countries. Through these clauses, Google commits to maintaining the European data protection level when processing your personal data, even if the data is stored, processed, and managed in the USA. These clauses are based on a corresponding implementation decision of the European Commission. You can access the decision and the related standard contractual clauses at the following link:

https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

The Google Ads Data Processing Terms, which reference the standard contractual clauses, can be found at https://business.safety.google/intl/de/adsprocessorterms/.

To find out more about the data processed through the use of Firebase, please see the privacy policy at https://policies.google.com/privacy?hl=de.

Privacy policy Digistore24app