Returns Handled Without the Paperwork

When a buyer requests a return, Digistore24 generates the PDF return delivery note automatically. The buyer gets it instantly, your fulfillment partner sees the inbound shipment, and the entire returns process runs without manual administration on your side.

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How it Works

Automated Returns for Physical Products

A return request from the Customer Portal triggers an automatic PDF return delivery note, generated with the correct buyer details, order reference, and product information. The buyer prints it, attaches it to their shipment, and sends the product back. Your fulfillment system receives notification of the inbound return so the warehouse is prepared.

PDF delivery notes generated on demand. The moment a return is approved, the return shipping documentation is generated automatically and delivered to the buyer.
No manual document creation. You do not draft, format, or email return paperwork. The platform handles all of it from the approval point onward.
Fulfillment partner notification included. Your warehouse or fulfillment provider is informed of incoming returns automatically, so the receiving process is prepared in advance.

Main Benefits

A Returns Process That Does Not Cost You Hours

Returns are inevitable. The administrative burden of handling them is not.

01
Cut Manual Returns Administration
Every return that runs itself is one less email thread, one less PDF to format, one less manual update. The time saved compounds across every return request you process.
02
Give Buyers a Cleaner Returns Experience
A buyer who receives their return documentation instantly forms a better impression than one waiting for a manual email. Smoother returns drive repeat purchase.
03
Keep Fulfillment Coordinated
Your warehouse partner sees inbound returns the moment they are initiated, allowing them to prepare receiving capacity rather than reacting to surprises.

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Ready to Stop Drafting Return Paperwork

Every minute spent on manual return administration is a minute not spent on growth. Hand the paperwork to the platform and reclaim that time.